Privacy Policy

We collect information you provide directly to us, such as when you create an account, make a purchase, subscribe to our newsletter, or contact us for support.

Personal Information:

• Name and contact information (email address, phone number, mailing address)
• Payment information (processed securely through our payment providers)
• Order history and preferences
• Communication preferences

Automatically Collected Information:

• Device and browser information
• IP address and location data
• Website usage patterns and analytics
• Cookies and similar tracking technologies

We use the information we collect to:

• Process and fulfill your orders
• Provide customer service and support
• Send you important updates about your orders
• Improve our products and services
• Personalize your shopping experience
• Send marketing communications (with your consent)
• Comply with legal obligations
• Protect against fraud and ensure security

We do not sell, trade, or rent your personal information to third parties. We may share your information only in these circumstances:

• Service Providers: With trusted partners who help us operate our business (payment processors, shipping companies, etc.)
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, sale, or transfer of our business
• Your Consent: When you explicitly agree to share your information

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and updates
• Limited access to personal information on a need-to-know basis
• Secure payment processing through certified providers

You have the right to:

• Access and review your personal information
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Opt-out of marketing communications
• Data portability (receive your data in a structured format)
• Object to processing of your personal information

To exercise these rights, please contact us at loviewellness@gmail.com