Terms of Service

By accessing and using the Lovie Wellness website and services, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

We reserve the right to modify these terms at any time. Your continued use of our services after changes are posted constitutes acceptance of the updated terms.

You agree to use our services only for lawful purposes and in accordance with these terms. You must not:

• Use our services for any illegal or unauthorized purpose
• Violate any local, national, or international laws or regulations
• Transmit any harmful, offensive, or inappropriate content
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt our services
• Use automated systems to access our website without permission

Product Information:

• We strive to provide accurate product descriptions, images, and pricing
• Colors and appearance may vary due to monitor settings and photography
• We reserve the right to correct errors in product information
• Product availability is subject to change without notice

Orders and Payment:

• All orders are subject to acceptance and availability
• We reserve the right to cancel orders due to pricing errors or unavailability
• Payment must be received before order fulfillment
• Prices are subject to change without notice

Shipping and Delivery:

• We currently ship within South Africa only
• Delivery timeframes are estimates and may vary
• Risk of loss transfers to you upon delivery
• Additional charges may apply for remote or special delivery locations

We want you to be completely satisfied with your purchase. If you're not happy with your order, please contact us within 30 days of delivery to discuss return options.

Return Conditions:

• Products must be unused and in original packaging
• Perishable items cannot be returned for health and safety reasons
• Custom or personalized items are not returnable
• Return shipping costs may apply unless the item was defective

Refunds will be processed to the original payment method within 5-10 business days after we receive the returned item.

All content on our website, including text, images, logos, and design elements, is the property of Lovie Wellness and is protected by copyright and trademark laws.

You may not use, reproduce, or distribute our content without written permission, except for personal, non-commercial use as intended by our services.

Health and Wellness Disclaimer:

Our products are not intended to diagnose, treat, cure, or prevent any disease. Consult with a healthcare professional before starting any new wellness regimen, especially if you have existing health conditions.

Limitation of Liability:

To the fullest extent permitted by law, Lovie Wellness shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services or products.

Service Availability:

We strive to maintain continuous service availability but cannot guarantee uninterrupted access. We reserve the right to suspend or modify our services for maintenance or improvements.

These terms are governed by the laws of South Africa. Any disputes arising from these terms or your use of our services will be subject to the exclusive jurisdiction of South African courts.